CAN I PICK THE ITEMS UP MYSELF?

Of course you can! But it will depend on the size of the order and your capacity to transport the items

You can pick your equipment up from our warehouse, located at 13-15 Main Street, Beverley SA 5009

WHEN WILL MY ORDER BE DELIVERED AND PICKED UP?

For weekend orders, we generally aim to deliver on Thursday or Friday and pick up on the following Monday. But of course, each week is different, so it may depend on our delivery and pickup schedule. But we’ll be sure to let you know at least a week prior to your event.

Our hire prices are based on one day hire, if you require the items for more than one day due to a multiple day event please let us know

HOW MUCH WILL MY DELIVERY COST BE?

That all depends on the day of the week you require the delivery, your event location and the ease of access to the site. Contact our friendly staff and we will be able to organise a quote for you

ARE YOU INSURED?

Absolutely! Aussie Hire & Events holds a Public Liability Policy. We would be happy to provide a copy of the Certificate of Currency if you require

DO I HAVE TO RETURN ALL ITEMS WASHED?

We kindly ask that all goods (except linen) are returned to us in the same manner in which they were hired out. A cleaning fee will be incurred should the items be returned dirty.

WHAT ARE THE PAYMENT METHODS?

We accept cash prior to delivery, direct deposit or credit card payments (sorry no AMEX)

DO YOU OFFER A DISCOUNT?

For large orders, a discount may be applied depending on season and demand.  We have priced our stock with careful consideration and consider our prices to be reasonable.

WHAT SIZE MARQUEE OR PAVILION WILL I NEED FOR MY EVENT?

The size marquee/ pavilion you will need can vary depending on a number of factors:

Guest Numbers- decide how many guests will be attending

Style of function– decide what style of function you will have- standing/cocktail style or seated. If you decide on seated you will then need to decide if you will seat people at round or long tables

Dance floor– consider if you would like to have room for a dance floor

Bridal table– if you are organising a wedding decide if you would like a bridal table

Catering– if you’re having a banquet style function, extra room will be needed for banquet tables

We LOVE offering our recommendations to make your event a hit! Contact us to talk through your event and we will let you know the best size for your requirements.

CAN YOU SET UP A MARQUEE OR PAVILION ON HARD SURFACES?

Yes, instead of using pegs we would use weights to hold the structure down. Due to the extra labour involved there are extra charges involved. Let us know when quoting and we can include this for you

WHAT’S THE DIFFERENCE BETWEEN A MARQUEE & PAVILION?

A marquee is a traditional peg and pole tent. The ceiling slopes gently downward from a row of tall centre poles to the wall poles. Marquees use guy ropes to tension. Walls are hung from a line on the inside of the ceiling and held in place on the ground using small pegs. A pavilion is definitely the premium option. Pavilions are the most flexible and stable form of temporary structure and are ideal for tight spots, they have no guy ropes so need virtually no clearance around its sides

CAN I SET A MARQUEE OR PAVILION UP MYSELF?

Aussie Hire & Event does not allow customers to install our marquees or pavilions. We have experienced staff that will install and dismantle for you

HOW FAR IN ADVANCE SHOULD I BOOK?

You’re welcome to book as far in advance as you like.  Wedding season (September to April) is particularly busy, so we recommend booking in advance. We do however carry large quantities and can usually work something out, or offer alternate available stock if unavailable